Question 1

What’s included in your social media management?

Accepted Answer

Strategy, content planning, posting, and community management on the platforms that fit your business, usually some mix of Instagram, Facebook, TikTok, and YouTube. That covers the calendar, short-form video and posts, replies to comments and messages, and a monthly report. Paid social campaigns run through our marketing service, and the two are planned together when you use both.

Question 2

How does a social media engagement start?

Accepted Answer

With a discovery call. We talk through your goals, your audience, and the accounts and content that already exist, then choose where to focus and build the first calendar around it. How soon posting begins depends on how much content is ready and how much account cleanup is needed, which we’ll know once discovery is done.

Question 3

How do you measure and report on social media results?

Accepted Answer

Against inquiries and bookings, not follower counts alone. We add tracked links from posts and profiles to your booking and inquiry pages, and note which messages turn into real leads. Each month you get a plain report on which platforms and content lanes drove that activity and what we’re changing next.

Question 4

Who owns our social accounts and the content?

Accepted Answer

Your business owns its accounts, and we work through permissions you grant and can remove rather than shared logins. The photos, video, and posts we make are kept organized in one place, and who owns that content is agreed in writing up front. If you have an in-house team or another agency, they keep their access and can work from the same calendar.